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Listen · Respond · Plan

The civic operating
system for the modern city

Residents, city staff, and field crews, finally on the same page. One intelligent platform running three apps: a resident app, a command CRM, and a public-works app, all on one real-time system. Everything your city needs to listen, respond, and plan.

Deployed in weeks · No new hardware · One system, three surfaces

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47
Open reports
1,284
Active residents
318
Resolved
71%
Engagement
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Representative view. Figures shown for illustration.

What is Omnis Connect?

One platform that runs the whole city

Omnis Connect is a civic operating system. It connects a city's residents, staff, and field crews on one real-time platform, replacing the patchwork of separate tools cities use for requests, communication, meetings, and field work. On top of it all sits an AI layer that turns everyday activity into patterns, summaries, and clear answers, so leaders can act with confidence.

For residents

A city app to report problems, get alerts and news, follow council meetings, and ask questions in plain language.

Why it matters

  • Report a pothole or broken light in under a minute, with a photo and the exact spot.
  • Get emergency alerts and city news without digging through a website.
  • Ask a question and get a real answer, day or night, in your language.

For city staff

A command dashboard to assign work, answer residents, publish alerts, and finally see the whole city in one place.

Why it matters

  • Every request, message, and meeting lives in one screen, not five inboxes.
  • Assign work to the right crew and watch it move to done.
  • Spot what the whole city is asking about before it becomes a crisis.

For field crews

A mobile app that sends jobs to the field with photos and location, and captures the work as it gets done.

Why it matters

  • Jobs arrive with the resident's photo and location, so there is no guessing.
  • Navigate, update status, and close it out right from the truck.
  • Time and mileage log themselves, so the office paperwork shrinks.

One system, three surfaces

Residents, city staff, and field crews each get the right tool, all connected to the same real-time platform.

City Connect

The resident app. People report problems with a photo and location, get city news and alerts, see events and council meetings, and ask questions in plain language, in English, Spanish, and more.

Why it matters

  • Residents finally have one place to reach the city, instead of phone tag and dead-end web pages.
  • Every report arrives with a photo and exact location, so nothing gets lost in translation.
  • Fewer calls to City Hall, because the app answers the questions residents ask most.

Public Works App

The field-crew app. Workers receive assigned jobs with the resident's photo and location, navigate to the site, and close the work out, with hours and mileage captured automatically.

Why it matters

  • Crews see the resident's photo in the field, so they fix the right thing the first time.
  • Hours and mileage capture themselves, cutting the paperwork at the end of the day.
  • The city always knows where crews are and what is getting done.

Command CRM

The city's dashboard. Every report, message, announcement, and council meeting in one place. Staff assign work, respond to residents, publish alerts, and see what the whole city is asking about.

Why it matters

  • Leaders finally see the whole city in one place, not scattered across inboxes and tools.
  • Work gets assigned and tracked, so nothing falls through the cracks.
  • The data becomes real evidence to bring to budget and grant conversations.

What a city gets

One platform in place of many.

1 system
No more juggling separate vendors
Weeks
To deploy, not months
3 apps
Residents · crews · staff
1 brain
Shared, real-time data
A working platform, ready for production

Not a concept. A system ready for your city.

Omnis Connect is fully built and running: the resident app, the command CRM, and the field-crew app, all working together as one. Ready to go live in your city.

For local economies

Your local businesses,
on the city's platform

Every city wants its Main Street to thrive. Omnis Connect puts local businesses directly in front of residents, inside the same app they already use for city services.

Business directory

A living directory residents actually open

  • Local businesses listed right inside the resident app, not a forgotten webpage.
  • The city can feature and promote businesses, events, and grand openings.
  • Owners submit and update their own listing; the city approves.
9:41Directory

Downtown Coffee Co.

Open now · Featured by the City

Main Street Hardware

Family owned since 1998

Main St. Diner

New: weekend breakfast

City-assisted promotion

A future module lets the city help local businesses reach residents, turning economic development into a few clicks instead of a committee.

Economic growth

The city becomes the engine for local business

Most cities can't afford a marketing team for their businesses, and the Chamber can't reach everyone. Omnis Connect gives the city a modern way to spotlight local commerce, right where residents are already looking.

Bring your business community online

See the business directory and promotion tools in a live walkthrough.

Intelligence

Turn everyday activity
into clear decisions

Omnis Connect doesn't just collect requests. It helps city leaders understand them: patterns, summaries, and answers, in plain language.

Sees the patterns

Understands what residents are reporting and asking about across the whole city, so leaders see the trend, not just the ticket.

Why it matters

  • Turns hundreds of individual reports into a clear trend leaders can act on.
  • Shows which issues are rising before they pile up.
  • Gives the city data to back up budget and grant requests.

Recaps every meeting

Council meetings are captured and summarized, so staff and residents can catch up in minutes instead of hours.

Why it matters

  • Residents catch up on a two-hour meeting in a two-minute summary.
  • Staff get a written record without transcribing by hand.
  • Nothing important gets buried in a long agenda.

Answers residents

The in-app assistant answers questions with current, verified city information, and cites its source, so residents get help without calling City Hall.

Why it matters

  • Handles the routine questions so staff can focus on real work.
  • Always cites an official source, so answers stay trustworthy.
  • Works around the clock, cutting the calls to City Hall.
How it works

A clear, low-risk path from pilot to launch

STEP 1

Pilot

Go live with real residents for 60 days. Full deployment, staff training, and direct support. See it work in your own city.

STEP 2

Review the results

At day 60 you review real adoption data in the dashboard, not a slide. You decide whether to continue.

STEP 3

City-wide launch

Full public rollout across every department, with the platform running as your city's day-to-day system.

See the intelligence on your own city's data

Book a live walkthrough and we'll show you what your city has never been able to see.

Book a demo

See it running on
your city's own map

A 30-minute live walkthrough of the resident app, the command CRM, and the field-crew app working as one system. Then a clear, low-risk path from pilot to launch.

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